{"id":3363,"date":"2024-04-20T15:09:28","date_gmt":"2024-04-20T09:39:28","guid":{"rendered":"https:\/\/shricloud.com\/kb\/?post_type=manual_kb&#038;p=3363"},"modified":"2024-05-18T10:41:09","modified_gmt":"2024-05-18T05:11:09","slug":"how-to-manage-mx-records","status":"publish","type":"manual_kb","link":"https:\/\/shricloud.com\/kb\/article\/how-to-manage-mx-records\/","title":{"rendered":"How to Manage MX Records?"},"content":{"rendered":"<div class=\"mb-10 max-lg:mb-6\">\n<div class=\"flex flex-col gap-4\">\n<div class=\"flex flex-col\">\n<header class=\"mb-1 font-primary text-2xl font-bold leading-10 text-body-primary-color\"><\/header>\n<div class=\"text-md font-normal leading-normal text-body-secondary-color\">\n<h3><\/h3>\n<h3>Adding, editing and deleting MX records at Shricloud:<\/h3>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-3539\" src=\"https:\/\/shricloud.com\/kb\/wp-content\/uploads\/2024\/04\/a-sleek-and-modern-introduction-to-shricloud-webho-BY7RLuQFS_a-KcYbgpNixA-Vfpr24egSaK_ANIOij56gw-300x169.jpeg\" alt=\"Adding, editing and deleting MX records at Shricloud\" width=\"659\" height=\"371\" srcset=\"https:\/\/shricloud.com\/kb\/wp-content\/uploads\/2024\/04\/a-sleek-and-modern-introduction-to-shricloud-webho-BY7RLuQFS_a-KcYbgpNixA-Vfpr24egSaK_ANIOij56gw-300x169.jpeg 300w, https:\/\/shricloud.com\/kb\/wp-content\/uploads\/2024\/04\/a-sleek-and-modern-introduction-to-shricloud-webho-BY7RLuQFS_a-KcYbgpNixA-Vfpr24egSaK_ANIOij56gw-1024x576.jpeg 1024w, https:\/\/shricloud.com\/kb\/wp-content\/uploads\/2024\/04\/a-sleek-and-modern-introduction-to-shricloud-webho-BY7RLuQFS_a-KcYbgpNixA-Vfpr24egSaK_ANIOij56gw-768x432.jpeg 768w, https:\/\/shricloud.com\/kb\/wp-content\/uploads\/2024\/04\/a-sleek-and-modern-introduction-to-shricloud-webho-BY7RLuQFS_a-KcYbgpNixA-Vfpr24egSaK_ANIOij56gw.jpeg 1280w\" sizes=\"(max-width: 659px) 100vw, 659px\" \/><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"jsx-adf13c9b2a104cce flex-col\">\n<div class=\"jsx-adf13c9b2a104cce article_body\">\n<article class=\"jsx-adf13c9b2a104cce \">\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<h5><\/h5>\n<h5>If your domain is <b>pointed to Shricloud via nameservers<\/b>, your domain&#8217;s <b>DNS zone<\/b> is also managed from Shricloud.<\/h5>\n<\/div>\n<div class=\"intercom-interblocks-callout\">\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>After making any changes to your domain&#8217;s DNS zone, <b>DNS propagation <\/b>starts. Give it some time to complete, and your email service will be up and running smoothly \ud83d\udca1<\/p>\n<\/div>\n<\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\"><\/div>\n<div class=\"intercom-interblocks-heading intercom-interblocks-align-left\">\n<h1 id=\"h_55397ab224\">Add MX Records<\/h1>\n<\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>To add a new MX record:<\/p>\n<\/div>\n<div class=\"intercom-interblocks-ordered-nested-list\">\n<ol>\n<li>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>Go to the <b><a href=\"https:\/\/cloud.srcservers.net:2222\/evo\/user\/domains\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Domains<\/a><\/b> section<\/p>\n<\/div>\n<\/li>\n<li>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>Click on <b>Manage<\/b> next to the domain in question<\/p>\n<\/div>\n<\/li>\n<li>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>Open the <b>DNS<\/b> \/<b> Nameservers <\/b>section on the left<\/p>\n<\/div>\n<\/li>\n<li>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>In the <b>Manage <a href=\"https:\/\/cloud.srcservers.net:2222\/evo\/user\/dns\" target=\"_blank\" rel=\"noopener\">DNS records <\/a><\/b>section, select the DNS record type: <b>MX \ud83d\udc47 <\/b><\/p>\n<\/div>\n<\/li>\n<\/ol>\n<\/div>\n<div class=\"intercom-interblocks-image intercom-interblocks-align-center\"><\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p><b>NOTES<\/b><\/p>\n<\/div>\n<div class=\"intercom-interblocks-unordered-nested-list\">\n<ul>\n<li>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>If your domain is <b>pointed to another provider via nameservers<\/b>, your <b>DNS zone<\/b> is also <b>managed from there<\/b>; for instance, if your domain is <b>pointed to Cloudflare via nameservers<\/b>, your domain&#8217;s <b>DNS zone is managed from<\/b> <b>Cloudflare<\/b><\/p>\n<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\"><\/div>\n<div class=\"intercom-interblocks-heading intercom-interblocks-align-left\">\n<h1 id=\"what-to-use-as-a-name-host-\">What Values to Use?<\/h1>\n<\/div>\n<div class=\"intercom-interblocks-subheading intercom-interblocks-align-left\">\n<h2 id=\"h_a804368580\">Name (Host)<\/h2>\n<\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>If you are adding MX records to your <b>domain<\/b>, insert <b>@<\/b> for the <b>Name<\/b>.<\/p>\n<\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\"><\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>If you are adding MX records to your <b>subdomain<\/b>, insert the <b>subdomain name<\/b> for the <b>Name<\/b>. For example, if your subdomain is <code>support.domain.tld<\/code>, you should specify <code>support<\/code><i> <\/i>as the host.<\/p>\n<\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\"><\/div>\n<div class=\"intercom-interblocks-subheading intercom-interblocks-align-left\">\n<h2 id=\"h_fedaf9b50a\">Mail server (Points to)<\/h2>\n<\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>The <b>mail server <\/b>value indicates the server that manages your domain&#8217;s email service. You should get this information from your <b>email service provider<\/b>. For example, these are the mail server values for <b>Shricloud Email<\/b>:<\/p>\n<\/div>\n<div class=\"intercom-interblocks-unordered-nested-list\">\n<ul>\n<li>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p><b>mx1.shricloud.com<\/b><\/p>\n<\/div>\n<\/li>\n<li>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p><b>mx2.shricloud.com<\/b><\/p>\n<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<div class=\"intercom-interblocks-subheading intercom-interblocks-align-left\">\n<h2 id=\"h_c4527bd15d\">Priority<\/h2>\n<\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>The <b>priority<\/b> value in MX records determines the order in which mail services are contacted when sending or receiving an email. Each MX record has a dedicated priority value. The lower the number, the higher the priority. For example, for \u00a0<b>Shricloud<\/b><b>\u00a0Email<\/b>, it&#8217;s as follows:<\/p>\n<\/div>\n<div class=\"intercom-interblocks-unordered-nested-list\">\n<ul>\n<li>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>The priority of <b>mx1.shricloud.com <\/b>is <b>5<\/b><\/p>\n<\/div>\n<\/li>\n<li>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>The priority of <b>mx2.shricloud.com<\/b> is<b> 10<\/b><\/p>\n<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<div class=\"intercom-interblocks-subheading intercom-interblocks-align-left\">\n<h2 id=\"h_3be6f5730b\">TTL<\/h2>\n<\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>The <b>TTL <\/b>(or <i>Time to Live<\/i>) value indicates how long other systems can cache the information about an MX record before it needs to be refreshed. It&#8217;s recommended to use the <b>default <\/b>value: <b>14400<\/b> seconds (or 4 hours).<\/p>\n<\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\"><\/div>\n<div class=\"intercom-interblocks-heading intercom-interblocks-align-left\">\n<h1 id=\"how-to-edit-or-delete-mx-records-\">Edit or Delete MX Records<\/h1>\n<\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>To <b>edit or delete<\/b> an existing MX record:<\/p>\n<\/div>\n<div class=\"intercom-interblocks-ordered-nested-list\">\n<ol>\n<li>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>Go to the <b><a href=\"https:\/\/cloud.srcservers.net:2222\/evo\/user\/domains\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Domains<\/a><\/b> section<\/p>\n<\/div>\n<\/li>\n<li>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>Click on <b>Manage<\/b> next to the domain in question<\/p>\n<\/div>\n<\/li>\n<li>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>Open the <b>DNS <\/b>\/<b> Nameservers <\/b>section on the left<\/p>\n<\/div>\n<\/li>\n<li>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>Scroll down to find the MX records in question or use the search bar<\/p>\n<\/div>\n<\/li>\n<li>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>Next to each record, you&#8217;ll find options to <b>Delete<\/b> and <b>Edit<\/b> it:<\/p>\n<\/div>\n<\/li>\n<\/ol>\n<\/div>\n<div class=\"intercom-interblocks-image intercom-interblocks-align-center\"><\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p style=\"text-align: left;\">Now you know how to manage MX records at Shricloud\ud83c\udf89<\/p>\n<h3>More to know about us:<\/h3>\n<\/div>\n<div class=\"w-full text-token-text-primary\" dir=\"auto\" data-testid=\"conversation-turn-13\" data-scroll-anchor=\"false\">\n<div class=\"py-2 px-3 text-base md:px-4 m-auto md:px-5 lg:px-1 xl:px-5\">\n<div class=\"mx-auto flex flex-1 gap-3 text-base juice:gap-4 juice:md:gap-6 md:max-w-3xl lg:max-w-[40rem] xl:max-w-[48rem]\">\n<div class=\"relative flex w-full min-w-0 flex-col agent-turn\">\n<div class=\"flex-col gap-1 md:gap-3\">\n<div class=\"flex flex-grow flex-col max-w-full\">\n<div class=\"min-h-[20px] text-message flex flex-col items-start whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto gap-3\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"8f93cc13-b3eb-4aa2-ad0e-a6406e1545be\">\n<div class=\"markdown prose w-full break-words dark:prose-invert dark\">\n<p><strong>Pure Cloud Hosting:<\/strong><\/p>\n<p>At the core of <a href=\"https:\/\/www.shricloud.com\/\">Shricloud&#8217;s<\/a> offerings lies its pure cloud hosting infrastructure, a cutting-edge solution designed to deliver unmatched performance, scalability, and reliability.<\/p>\n<p>Unlike traditional hosting services that rely on physical servers, Shricloud leverages cloud technology to provide a dynamic and flexible hosting environment.<\/p>\n<p>This ensures that websites hosted on Shricloud enjoy lightning-fast load times, seamless scalability to accommodate fluctuations in traffic, and robust redundancy to minimize downtime.<\/p>\n<p>With Shricloud&#8217;s pure cloud hosting, users can rest assured that their websites are supported by a resilient infrastructure that adapts to their evolving needs.<\/p>\n<p><strong>Telugu Language Support:<\/strong><\/p>\n<p>Recognizing the importance of linguistic diversity, Shricloud goes above and beyond to provide support for the Telugu language, catering to users who prefer to operate in their native tongue.<\/p>\n<p>Whether it&#8217;s website interfaces, customer support channels, or documentation, Shricloud ensures that Telugu-speaking users can access its services and resources with ease.<\/p>\n<p>By offering Telugu language support, Shricloud not only enhances accessibility but also fosters a sense of inclusivity and empowerment for users in Telugu-speaking regions.<\/p>\n<p>This commitment to linguistic diversity sets Shricloud apart as a provider that values cultural inclusivity and strives to accommodate the needs of its diverse clientele.<\/p>\n<p><strong>Robust Security Measures:<\/strong><\/p>\n<p>In an era where cybersecurity threats are rampant, ensuring the safety and integrity of online assets is paramount. Shricloud understands this importance and implements robust security measures to protect its clients&#8217; digital assets from malicious actors.<\/p>\n<p>From SSL encryption to firewalls, intrusion detection systems, and proactive monitoring, Shricloud employs a multi-layered approach to security, safeguarding websites hosted on its platform against cyber threats.<\/p>\n<p>Additionally, Shricloud offers regular backups and disaster recovery solutions to mitigate the impact of unforeseen events, providing users with peace of mind knowing that their data is secure.<\/p>\n<p><strong>Scalability and Flexibility:<\/strong><\/p>\n<p>Shricloud Web Hosting offers unparalleled scalability and flexibility, allowing businesses and individuals to scale their online operations seamlessly as their needs evolve.<\/p>\n<p>Whether it&#8217;s launching a personal blog, an e-commerce storefront, or a corporate website, Shricloud provides hosting solutions that can adapt to the unique requirements of its clients.<\/p>\n<p>With scalable resources and flexible pricing plans, users can easily upgrade or downgrade their hosting packages as needed, ensuring that they only pay for the resources they use.<\/p>\n<p>This scalability empowers businesses to seize new opportunities, accommodate spikes in traffic, and grow their online presence without constraints.<\/p>\n<p><strong>Exceptional Customer Support:<\/strong><\/p>\n<p>Central to Shricloud&#8217;s ethos is its commitment to providing exceptional customer support. With a team of dedicated support specialists available around the clock, Shricloud ensures that users receive prompt assistance and expert guidance whenever they need it.<\/p>\n<p>Whether it&#8217;s troubleshooting technical issues, answering queries, or providing personalized recommendations, Shricloud&#8217;s support team is committed to delivering top-notch service and fostering long-term relationships with its clients.<\/p>\n<p>Additionally, Shricloud offers extensive documentation, tutorials, and knowledge bases to empower users to make the most of its hosting services independently.<\/p>\n<p>In conclusion, Shricloud Web Hosting stands as a beacon of excellence in the realm of web hosting services, offering pure cloud hosting, Telugu language support, robust security measures, scalability, flexibility, and exceptional customer support.<\/p>\n<p>By harnessing the power of cutting-edge technology and prioritizing the needs of its diverse clientele, Shricloud empowers businesses and individuals to unlock their full potential in the digital landscape.<\/p>\n<p>Whether embarking on a new online venture or seeking to enhance an existing presence, Shricloud provides the tools, support, and resources necessary to thrive and succeed in the digital age.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mt-1 flex gap-3 empty:hidden juice:-ml-3\">\n<div class=\"-ml-1 mt-0 h-7 items-center justify-center gap-[2px] self-end text-gray-400 lg:justify-start lg:self-center md:invisible\"><button class=\"rounded-md p-1 text-token-text-tertiary hover:text-token-text-primary\"><\/button><button class=\"rounded-md p-1 text-token-text-tertiary hover:text-token-text-primary\"><\/button><\/p>\n<div class=\"flex\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"w-full text-token-text-primary\" dir=\"auto\" data-testid=\"conversation-turn-14\" data-scroll-anchor=\"false\">\n<div class=\"py-2 px-3 text-base md:px-4 m-auto md:px-5 lg:px-1 xl:px-5\">\n<div class=\"mx-auto flex flex-1 gap-3 text-base juice:gap-4 juice:md:gap-6 md:max-w-3xl lg:max-w-[40rem] xl:max-w-[48rem]\">\n<div class=\"relative flex w-full min-w-0 flex-col\">\n<div class=\"flex-col gap-1 md:gap-3\">\n<div class=\"flex flex-grow flex-col max-w-full\">\n<div class=\"min-h-[20px] text-message flex flex-col items-start whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto gap-3\" dir=\"auto\" data-message-author-role=\"user\" data-message-id=\"aaa26320-37fd-403c-a730-2c33f0ac4123\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<\/div>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","manualknowledgebasecat":[3,8,5],"manual_kb_tag":[13,102],"class_list":["post-3363","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-general-faqs","manualknowledgebasecat-getting-started","manualknowledgebasecat-domains-dns","manual_kb_tag-shricloud","manual_kb_tag-how-to-manage-mx-records"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/shricloud.com\/kb\/wp-json\/wp\/v2\/manual_kb\/3363","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shricloud.com\/kb\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/shricloud.com\/kb\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/shricloud.com\/kb\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/shricloud.com\/kb\/wp-json\/wp\/v2\/comments?post=3363"}],"version-history":[{"count":5,"href":"https:\/\/shricloud.com\/kb\/wp-json\/wp\/v2\/manual_kb\/3363\/revisions"}],"predecessor-version":[{"id":3968,"href":"https:\/\/shricloud.com\/kb\/wp-json\/wp\/v2\/manual_kb\/3363\/revisions\/3968"}],"wp:attachment":[{"href":"https:\/\/shricloud.com\/kb\/wp-json\/wp\/v2\/media?parent=3363"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/shricloud.com\/kb\/wp-json\/wp\/v2\/manualknowledgebasecat?post=3363"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/shricloud.com\/kb\/wp-json\/wp\/v2\/manual_kb_tag?post=3363"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}