{"id":3420,"date":"2024-04-21T08:52:21","date_gmt":"2024-04-21T03:22:21","guid":{"rendered":"https:\/\/shricloud.com\/kb\/?post_type=manual_kb&#038;p=3420"},"modified":"2024-05-18T10:39:19","modified_gmt":"2024-05-18T05:09:19","slug":"how-to-manage-dns-records-at-shricloud","status":"publish","type":"manual_kb","link":"https:\/\/shricloud.com\/kb\/article\/how-to-manage-dns-records-at-shricloud\/","title":{"rendered":"How to Manage DNS Records at Shricloud?"},"content":{"rendered":"<div class=\"mb-10 max-lg:mb-6\">\n<div class=\"flex flex-col gap-4\">\n<div>\u00a0<\/div>\n<h3 class=\"flex flex-col\"><span style=\"color: revert; font-size: revert; font-weight: revert;\">\u00a0To Manage DNS Records at Shricloud:<\/span><\/h3>\n<\/div>\n<\/div>\n<div class=\"jsx-adf13c9b2a104cce flex-col\">\n<div class=\"jsx-adf13c9b2a104cce article_body\">\n<article class=\"jsx-adf13c9b2a104cce \">\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>To manage DNS records at Shricloud, go to the <b><a href=\"https:\/\/cloud.srcservers.net:2222\/evo\/user\/domains\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Domains<\/a><\/b> section and <b>click on the Manage <\/b>button, or on the ellipsis and select <b>Manage<\/b>:<\/p>\n<\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\u00a0<\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>If your domain is purchased elsewhere (other than Shricloud) and pointing to Shricloud nameservers, you&#8217;ll find it in the <b>External domains<\/b> section below <b>My Domains<\/b>.<\/p>\n<\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\u00a0<\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>Then, select the <b>DNS \/ Nameservers<\/b> from the left sidebar:<\/p>\n<\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p><b>NOTE<\/b><\/p>\n<\/div>\n<div class=\"intercom-interblocks-unordered-nested-list\">\n<ul>\n<li>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>If the <b>external domain is pointed elsewhere<\/b> (not to Shricloud) by nameservers, the domain&#8217;s DNS zone management is moved to the provider you pointed the domain to and should be <b>managed from there<\/b><\/p>\n<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\u00a0<\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>At the top of the <b>DNS \/ Nameservers <\/b>section, there are four main tabs: <a href=\"https:\/\/cloud.srcservers.net:2222\/evo\/user\/dns\" target=\"_blank\" rel=\"noopener\"><b>DNS records<\/b><\/a>, <b>Child nameservers<\/b>, <b>DNSSEC<\/b><b> <\/b>and <b>DNS History<\/b>:<\/p>\n<\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\u00a0<\/div>\n<div class=\"intercom-interblocks-image intercom-interblocks-align-center\"><a href=\"https:\/\/downloads.intercomcdn.com\/i\/o\/1011820840\/43b71d80c8a6438890b927ab\/dns-dnssec-en.png\" target=\"_blank\" rel=\"noreferrer nofollow noopener\"><img decoding=\"async\" src=\"https:\/\/downloads.intercomcdn.com\/i\/o\/1011820840\/43b71d80c8a6438890b927ab\/dns-dnssec-en.png\" width=\"613\" height=\"75\" \/><\/a><\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\u00a0<\/div>\n<div class=\"intercom-interblocks-callout\">\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>The availability of setting up <b>child nameservers<\/b> and <b>DNSSEC<\/b> may vary depending on the domain&#8217;s TLD \ud83d\udca1<\/p>\n<\/div>\n<\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\u00a0<\/div>\n<div class=\"intercom-interblocks-heading intercom-interblocks-align-left\">\n<h1 id=\"h_16d7f443c1\">Manage DNS Records<\/h1>\n<\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>If you choose <b>DNS records<\/b>, you will reach the DNS zone management, where you can add, edit and delete records:<\/p>\n<\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\u00a0<\/div>\n<div class=\"intercom-interblocks-subheading intercom-interblocks-align-left\">\n<h2 id=\"h_b130604446\">Add Record<\/h2>\n<\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>To create a new record, enter the values for <b>type<\/b>, <b>name, content<\/b>, <b>TTL<\/b> (based on record type, you may need to fill in other information as well). Once it\u2019s done, click on <b>Add Record<\/b>:<\/p>\n<\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\u00a0<\/div>\n<div class=\"intercom-interblocks-image intercom-interblocks-align-center\"><a href=\"https:\/\/downloads.intercomcdn.com\/i\/o\/597537941\/94b0fda6ea611f102d247e0e\/dns-add-record-en.png?expires=1712243520&amp;signature=dd06554227f1dcbc9b5e6e9ef9e03bb8cc91f9de5534b62f19dde8940b9b6817\" target=\"_blank\" rel=\"noreferrer nofollow noopener\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/downloads.intercomcdn.com\/i\/o\/597537941\/94b0fda6ea611f102d247e0e\/dns-add-record-en.png?expires=1712243520&amp;signature=dd06554227f1dcbc9b5e6e9ef9e03bb8cc91f9de5534b62f19dde8940b9b6817\" alt=\"The Manage DNS records section showing how to add a new record\" width=\"730\" height=\"216\" \/><\/a><\/div>\n<div class=\"intercom-interblocks-subheading intercom-interblocks-align-left\">\n<h2 id=\"h_37eb1ce707\">Edit or Delete Records<\/h2>\n<\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>You can consult the full list of DNS records for your domain below the <b>Add record<\/b> option, and use the search bar to find a specific record. You will have the option to delete or edit the record to the right:<\/p>\n<\/div>\n<div class=\"intercom-interblocks-ordered-nested-list\">\n<ol>\n<li>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p><b>Delete<\/b> a record<\/p>\n<\/div>\n<\/li>\n<li>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p><b>Modify <\/b>the record&#8217;s values<\/p>\n<\/div>\n<\/li>\n<\/ol>\n<\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>Any DNS Record changes trigger propagation, which can last <b>up to 24 hours<\/b> to <b>propagate<\/b>. If you change the domain&#8217;s nameservers to a different provider, <b>the DNS Zone<\/b> <b>management<\/b> will move to where you pointed your nameservers.<\/p>\n<\/div>\n<div class=\"intercom-interblocks-heading intercom-interblocks-align-left\">\n<h1 id=\"h_e96c43bac6\">Restore Records<\/h1>\n<\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>To restore your DNS zone to a previous version, select the <b>DNS History<\/b> tab and click on <b>Restore<\/b> next to the date for which you want to roll back any DNS changes:<\/p>\n<\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p><b>Verify <\/b>that these are the records you want to use to fully replace the current values, scroll down and <b>mark the checkbox<\/b> to accept that restoring DNS may affect your current website and that it will require some time for the changes to apply.<\/p>\n<\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>Once all is good to go, click on the <b>Restore DNS zone<\/b> and, once <b>propagation<\/b> is completed, your DNS records will be restored.<\/p>\n<p><strong>If you are still able to not do it <a href=\"https:\/\/www.shricloud.com\/contact-us\/\">contact us<\/a>.<\/strong><\/p>\n<p>\u00a0<\/p>\n<\/div>\n<h3><strong>For your reference we are providing more information about Dns records:<\/strong><\/h3>\n<div class=\"flex-1 overflow-hidden\">\n<div class=\"react-scroll-to-bottom--css-fjaop-79elbk h-full\">\n<div class=\"react-scroll-to-bottom--css-fjaop-1n7m0yu\">\n<div>\n<div class=\"flex flex-col text-sm pb-9\">\n<div class=\"w-full text-token-text-primary\" dir=\"auto\" data-testid=\"conversation-turn-31\" data-scroll-anchor=\"true\">\n<div class=\"py-2 px-3 text-base md:px-4 m-auto md:px-5 lg:px-1 xl:px-5\">\n<div class=\"mx-auto flex flex-1 gap-3 text-base juice:gap-4 juice:md:gap-6 md:max-w-3xl lg:max-w-[40rem] xl:max-w-[48rem]\">\n<div class=\"relative flex w-full min-w-0 flex-col agent-turn\">\n<div class=\"flex-col gap-1 md:gap-3\">\n<div class=\"flex flex-grow flex-col max-w-full\">\n<div class=\"min-h-[20px] text-message flex flex-col items-start whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto gap-3\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"2209bb55-4b25-4983-b86f-fceb6440a8b1\">\n<div class=\"markdown prose w-full break-words dark:prose-invert dark\">\n<p>DNS (Domain Name System) records are fundamental components of internet infrastructure responsible for translating human-readable domain names into machine-readable IP addresses. They play a crucial role in directing traffic, managing email delivery, and configuring various services associated with domain names. Here&#8217;s a more comprehensive overview of DNS records:<\/p>\n<ol>\n<li>\n<p><strong>A (Address) Record<\/strong>:<\/p>\n<ul>\n<li>A records map domain names to IPv4 addresses. They are used to point a domain name to a specific IP address, enabling users to access websites hosted on web servers identified by those addresses.<\/li>\n<\/ul>\n<\/li>\n<li>\n<p><strong>AAAA (IPv6 Address) Record<\/strong>:<\/p>\n<ul>\n<li>AAAA records perform the same function as A records but for IPv6 addresses. They map domain names to IPv6 addresses, facilitating access to websites and services over IPv6 networks.<\/li>\n<\/ul>\n<\/li>\n<li>\n<p><strong>CNAME (Canonical Name) Record<\/strong>:<\/p>\n<ul>\n<li>CNAME records alias one domain name to another. They are used when you want multiple domain names to resolve to the same IP address or when setting up subdomains.<\/li>\n<\/ul>\n<\/li>\n<li>\n<p><strong>MX (Mail Exchange) Record<\/strong>:<\/p>\n<ul>\n<li>MX records specify the mail servers responsible for receiving email for a domain. They direct incoming emails to the appropriate mail servers, ensuring reliable email delivery.<\/li>\n<\/ul>\n<\/li>\n<li>\n<p><strong>TXT (Text) Record<\/strong>:<\/p>\n<ul>\n<li>TXT records store arbitrary text data associated with a domain. They have various uses, including domain verification, SPF (Sender Policy Framework), DKIM (DomainKeys Identified Mail), and DMARC (Domain-based Message Authentication, Reporting, and Conformance) configuration.<\/li>\n<\/ul>\n<\/li>\n<li>\n<p><strong>SPF (Sender Policy Framework) Record<\/strong>:<\/p>\n<ul>\n<li>SPF records specify which mail servers are authorized to send emails on behalf of a domain. They help prevent email spoofing and phishing by allowing email servers to verify the authenticity of incoming messages.<\/li>\n<\/ul>\n<\/li>\n<li>\n<p><strong>DKIM (DomainKeys Identified Mail) Record<\/strong>:<\/p>\n<ul>\n<li>DKIM records are used for email authentication by adding cryptographic signatures to outgoing emails. They verify that the emails have not been altered in transit and were indeed sent by the claimed domain.<\/li>\n<\/ul>\n<\/li>\n<li>\n<p><strong>DMARC (Domain-based Message Authentication, Reporting, and Conformance) Record<\/strong>:<\/p>\n<ul>\n<li>DMARC records build upon SPF and DKIM to provide domain owners with greater control over email authentication policies. They specify how email receivers should handle messages that fail SPF or DKIM checks and provide reporting capabilities for monitoring email activity.<\/li>\n<\/ul>\n<\/li>\n<li>\n<p><strong>NS (Name Server) Record<\/strong>:<\/p>\n<ul>\n<li>NS records specify the authoritative name servers for a domain. They delegate DNS resolution for the domain to the specified name servers.<\/li>\n<\/ul>\n<\/li>\n<li>\n<p><strong>SRV (Service) Record<\/strong>:<\/p>\n<\/li>\n<\/ol>\n<ul>\n<li>SRV records define the location of specific services within a domain. They are used primarily for protocols like SIP, XMPP, and LDAP to locate services such as VoIP servers, chat servers, and directory services.<\/li>\n<\/ul>\n<p>Understanding and properly configuring DNS records is essential for managing domain names, ensuring proper website and email functionality, and maintaining a secure and reliable online presence. Each DNS record type serves a specific purpose and contributes to the overall functionality and performance of domain name resolution and associated services.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mt-1 flex gap-3 empty:hidden juice:-ml-3\">\n<div class=\"-ml-1 mt-0 h-7 items-center justify-center gap-[2px] self-end text-gray-400 lg:justify-start lg:self-center visible flex\"><button class=\"rounded-md p-1 text-token-text-tertiary hover:text-token-text-primary\"><\/button><button class=\"rounded-md p-1 text-token-text-tertiary hover:text-token-text-primary\"><\/button><button class=\"rounded-md p-1 text-token-text-tertiary hover:text-token-text-primary\"><\/button>\n<div class=\"flex\">\u00a0<\/div>\n<\/div>\n<\/div>\n<div class=\"pr-2 lg:pr-0\">\u00a0<\/div>\n<\/div>\n<div class=\"absolute\">\n<div class=\"flex w-full gap-2 items-center justify-center\">\u00a0<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"w-full md:pt-0 dark:border-white\/20 md:border-transparent md:dark:border-transparent md:w-[calc(100%-.5rem)] juice:w-full\">\n<div class=\"px-3 text-base md:px-4 m-auto md:px-5 lg:px-1 xl:px-5\">\n<div class=\"mx-auto flex flex-1 gap-3 text-base juice:gap-4 juice:md:gap-6 md:max-w-3xl lg:max-w-[40rem] xl:max-w-[48rem]\"><form class=\"w-full\">\n<div class=\"relative flex h-full max-w-full flex-1 flex-col\">\n<div class=\"absolute bottom-full left-0 right-0\">\u00a0<\/div>\n<div class=\"flex w-full items-center\">\u00a0<\/div>\n<\/div>\n<\/form><\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<\/div>\n\n\n<p><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","manualknowledgebasecat":[5],"manual_kb_tag":[13,111],"class_list":["post-3420","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-domains-dns","manual_kb_tag-shricloud","manual_kb_tag-how-to-manage-dns-records-at-shricloud"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/shricloud.com\/kb\/wp-json\/wp\/v2\/manual_kb\/3420","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shricloud.com\/kb\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/shricloud.com\/kb\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/shricloud.com\/kb\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/shricloud.com\/kb\/wp-json\/wp\/v2\/comments?post=3420"}],"version-history":[{"count":4,"href":"https:\/\/shricloud.com\/kb\/wp-json\/wp\/v2\/manual_kb\/3420\/revisions"}],"predecessor-version":[{"id":3891,"href":"https:\/\/shricloud.com\/kb\/wp-json\/wp\/v2\/manual_kb\/3420\/revisions\/3891"}],"wp:attachment":[{"href":"https:\/\/shricloud.com\/kb\/wp-json\/wp\/v2\/media?parent=3420"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/shricloud.com\/kb\/wp-json\/wp\/v2\/manualknowledgebasecat?post=3420"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/shricloud.com\/kb\/wp-json\/wp\/v2\/manual_kb_tag?post=3420"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}